Privacy Policy
Privacy Policy for Benevolent Elephant Clothing & Apparel
At Benephant.com, we are dedicated to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding data collection, use, and safeguarding when you visit our website or make a purchase.
Data Collection and Usage
We collect personal information such as your name, email address, shipping address, and sizing preferences to process and fulfill your orders. We may also collect user-generated content, including product reviews and photos, which may be displayed on our website to enhance the shopping experience.
Payment Processing
We securely transmit payment information, including credit card details, to trusted third-party payment processors like Stripe and PayPal for transaction processing. Benevolent Elephant Clothing & Apparel does not store or retain your payment information on our servers.
SMS & Email Marketing Terms and Privacy
By opting into SMS and/or email communications with Benevolent Elephant Clothing & Apparel, you agree to receive recurring promotional messages, updates on new collections, exclusive offers, and other notifications relevant to you.
- Purpose of Messages: We will use your contact information solely for sending you updates, promotions, and service-related communications. We do not sell or share your information with third parties for marketing purposes outside Benevolent Elephant Clothing & Apparel.
- Frequency: Message frequency varies, increasing during promotions, collection launches, and events.
- How to Subscribe: By providing your phone number or email on Benephant.com, you consent to receive marketing messages from us at the provided contact method.
- Opting Out: To stop receiving SMS messages, reply STOP to any message. To unsubscribe from email marketing, click the “Unsubscribe” link at the bottom of our emails. Standard message and data rates may apply.
- Privacy & Security: For more details on how we protect your information, see our full Privacy Policy.
For questions, please contact us at Benevolent Elephant Clothing & Apparel or call 1-800-593-4394.
Newsletter and Marketing Emails
When you subscribe to our newsletter, you consent to receive periodic updates and promotional offers from us. You can opt-out at any time by clicking the "Unsubscribe" link in our emails.
Cookies and Tracking
We use cookies to improve user experience, analyze website traffic, and personalize content. You can manage cookies via your browser settings or by opting out of certain third-party tracking technologies.
User Accounts
Creating a user account allows you to save shipping addresses and track order history. Your account is password-protected; we recommend using a strong password for security.
User Rights
You have the right to access, correct, or delete your personal information. To exercise these rights, contact our Data Protection Officer at info@benephant.com.
Third-Party Services
Our website may include social media plugins and embedded content from third parties. Your interaction with these features is subject to the privacy policies of those third parties.
Children’s Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe a child has provided personal information, please contact us to remove it.
Data Retention
We retain personal information as long as necessary to fulfill orders and provide customer support. Non-essential data is periodically reviewed and securely deleted.
Data Transfers
Personal data collected on our website may be transferred to servers located in other countries. By using our website, you consent to the transfer of your data as outlined in this policy.
Updates to Privacy Policy
We may update this Privacy Policy to reflect changes in our data practices. Any updates will be communicated via email or a notice on our website.
Contact Information
For any privacy-related inquiries, please contact our Data Protection Officer at info@benephant.com.