Most customers order their normal size.

For a relaxed streetwear-style fit, consider sizing up.

If the size isn’t perfect, exchanges are easy through our return portal.

Returns accepted within 10 days for unworn items.

Need a different size? Exchanges are quick once your return is received and inspected.

Returns & Exchanges

Love It or Loop It Back

We want every Benephant piece to feel right. If something isn’t the perfect fit, you’ve got options.

Exchanges and store credit are the fastest ways to get something you’ll love.

👉 Start a Return or Exchange
https://benephant.com/apps/return_prime

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What’s the Best Option?

Wrong Size?

No problem. Exchanges are the fastest way to get the right fit. Once we receive and inspect your return, we’ll quickly ship your replacement size.

Prefer a Different Style?

Store credit gives you the flexibility to choose something new right away. Use it anytime on Benephant.com with no expiration.

Received a Damaged or Incorrect Item?

Email us immediately with photos and your order number:

📧 info@benephant.com

We’ll resolve the issue at no cost to you.

Changed Your Mind?

Returns are accepted within 10 days of delivery. Exchanges or store credit are usually the fastest way to resolve your request.

👉 Start Return or Exchange
https://benephant.com/apps/return_prime

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Return Window

Returns must be requested within 10 days of delivery.

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Return Eligibility

Items must be:

• Unworn and unused
• In original packaging with tags attached
• Include receipt or proof of purchase

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Exchanges

Need a different size or color?

Exchanges are processed quickly once your return is received and inspected.

You may exchange for:

• A different size
• A different color
• A different product

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Store Credit

Store credit is the fastest and most flexible option.

Benefits:

• Faster than bank refunds
• No waiting for payment processors
• Use anytime on Benephant.com

Store credit returns are subject to a $13 return processing fee.

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Refunds

Refunds to the original payment method are issued only for:

• Damaged items
• Defective items
• Incorrect items sent

Refunds are processed after inspection and may take up to 10 business days to appear on your statement.

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Start Your Return

All returns and exchanges must be submitted through our secure return portal.

👉 Open Return Portal
https://benephant.com/apps/return_prime

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Damaged or Incorrect Items

If your order arrives damaged or incorrect, email us immediately:

📧 info@benephant.com

Please include your order number and photos of the issue so we can resolve it quickly.

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EU Customers – 14 Day Cooling Off

Customers located in the European Union may cancel or return their order within 14 days of delivery in accordance with EU consumer protection regulations.